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Freshservice review
Trilochana Gouda
IT manager at a comms service provider with 1,001-5,000 employees
Smooth incident management and easy to use while needing better escalation management
Freshservice review
IT & Operations Manager at a financial services firm with 51-200 employees
Efficient ticket automation with good incident management and service request...
Asset management can definitely be improved because it doesn't pick up every single device on the network or every single piece of information. Some manual information still needs to be entered. We have also suggested improvements for functionalities such as onboarding and offboarding of employees and creating multiple tickets within a...
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