User Reviews of ServiceNow Now Platform

Updated March 2025

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ServiceNow Now Platform review

SiddharthZunjarrao
SiddharthZunjarrao
Associate Director at KPMG India
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation...
ServiceNow Now Platform review

Fabio QUINTANILHA
Fabio QUINTANILHA
IT4IT Manager at L'Oreal
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation,...

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