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Asana vs Trello comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Asana boosts productivity and efficiency with time savings but its impact varies with company maturity and pricing considerations.
Sentiment score
7.4
Trello's free version optimizes workflow by organizing tasks, saving time, reducing meetings, and improving communication efficiency despite unquantifiable ROI.
However, due to its pricing, I need to be careful about adding each user and feature.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
 

Customer Service

Sentiment score
6.0
Asana's customer service is generally praised for responsiveness and reliability despite occasional delays in response times.
Sentiment score
4.3
Trello users often find help center sufficient, but customer service is praised for quick, mostly timely resolutions via web and email.
The technical support is of high quality.
 

Scalability Issues

Sentiment score
7.1
Asana is ideal for small to medium businesses, offering smooth scalability and ease of use, despite costs for larger enterprises.
Sentiment score
6.9
Trello is scalable for small teams, easy to use, but may not meet larger enterprise needs compared to alternatives.
 

Stability Issues

Sentiment score
8.2
Users find Asana stable and reliable, with high ratings and real-time updates despite infrequent minor downtimes.
Sentiment score
8.2
Trello is praised for stability and reliability, with some slowdown on large data, but generally no major issues reported.
Asana is quite stable; it is a tool I can trust.
 

Room For Improvement

Asana users seek improvements in interface, integration, task management, and support, desiring enhanced features and mobile app refinement.
Users want Trello to improve time tracking, integrations, analytics, and customization for handling complex tasks and data effectively.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
Each card move or addition results in a new email, so a digest or a better way to receive notifications would be helpful.
More control over email notifications would also be helpful.
 

Setup Cost

Asana offers accessible pricing with reasonable business plans and flexible licensing, though some features may be costly.
Trello provides a free version and scalable paid plans starting at $6 per user, suitable for various business sizes.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
 

Valuable Features

Asana offers robust project management with visual tools, seamless integration, customizable templates, and excellent collaboration features enhancing productivity.
Trello streamlines project management with its intuitive interface, enhancing task visualization, collaboration, and integration capabilities for efficient coordination.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
Asana provides automation because we receive these updates the moment they happen without anyone needing to tell us they completed tasks or moved on to others.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
We are able to customize the labels, both the text and the color, so when looking at a board, we can easily filter or see cards related to specific tasks or team members.
 

Categories and Ranking

Asana
Ranking in Project Management Software
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
No ranking in other categories
Trello
Ranking in Project Management Software
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Project Management Software category, the mindshare of Asana is 5.2%, down from 11.1% compared to the previous year. The mindshare of Trello is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Q&A Highlights

NC
Jun 09, 2023
 

Featured Reviews

Carlos Alas - PeerSpot reviewer
Efficient workflows and real-time updates boost productivity
What I appreciate about Asana is the easy way to get the data we need for the reports because we are moving all our tickets. We are making a copy from our main ticket system to Asana because our main ticket system is not giving us what we are looking for, so we need to process everything in Asana. We get the dashboard and analytical reports, so we can have a summary of what has been done in which department we are working with or helping. We can see how many requests for each department we are having. The easy way to get all the analytics at the end of the month or year is the most important feature, and that's why we are still with Asana. The benefits I see with Asana are the main tools because of the integration this tool has. For example, we are making tickets but receiving requests through email, and we have the integration with Outlook and Google. We have the add-ins, so we are making the ticket on our main system while replying to the mail, and simultaneously taking this mail to complete our ticket for our Asana project. The time we are investing through departments with Asana is valuable because we are receiving requests or updates for projects without investing time in meetings or writing emails. Because of the integration we have, we just create a project and everyone with specific tasks moves on their tasks, and we receive the updates. We created a bot that gives us updates automatically. Asana provides automation because we receive these updates the moment they happen without anyone needing to tell us they completed tasks or moved on to others. Asana's cloud deployment has been beneficial for our remote or hybrid team operations. If someone is onsite and someone is working from home, everyone can work on the same project through automation. The person from home doesn't need to be on an infinite call with management or coworkers. They can work in real time, and once someone completes a prerequisite task from home, the people onsite will know it and get the green flag to continue their assigned tasks. It has benefits for anyone, including personal uses.
Ariel Lindenfeld - PeerSpot reviewer
Customizable labels and the ability to modify cards streamline task management and save time
There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new features, which can be either welcome or odd. More control over email notifications would also be helpful.
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Answers from the Community

NC
Jun 9, 2023
Jun 9, 2023
This is a good question, but the starting point would be to understand whether your focus is on project management software or portfolio management software because there is a big difference between the two. In terms of software, project management software is really focused on managing individual projects and can help communicate information about a specific project. Project management softwa...
2 out of 9 answers
DT
Apr 5, 2022
The real question is: what type of Project/Portfolio Management system do I need?  The Trello, Asana, and Monday.com types of products tend to be a bit more lightweight. Sometimes, they lack the structure that a more robust system such as Project Online or Project for the Web can offer.  If the organization is small(er) and or only a few individuals will be utilizing the system, then the former may work well. If a large(r) organization and many PMs /Portfolio Managers, compliance issues, etc., a more mainstream Project? A Portfolio Management approach may be needed. Look into a bigger player in the market.  Take a look at the Gartner reviews for additional suggestions as to what level and type of system may be the right one for your organization.
HeshamFouad - PeerSpot reviewer
Apr 5, 2022
I have experience with Asana. It's an easy-to-use and configure solution, especially for medium and non-complex plans.
 

Top Industries

By visitors reading reviews
Educational Organization
36%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
5%
Educational Organization
63%
Computer Software Company
5%
Financial Services Firm
4%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Asana?
The solution's user interface is very good.
What is your experience regarding pricing and costs for Asana?
The pricing of Asana is slightly high. To add one user is expensive, which makes me cautious about upgrading or adding more users.
What needs improvement with Asana?
The integration with email should be more seamless. When I'm writing an email and want to tag someone in Asana for a task, the process should be smoother. It would be easier if I could assign tasks...
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
The licensing is easy to scale with a number of seats. I am not directly involved with the pricing and cost aspects.
What needs improvement with Trello?
Trello could be improved by having a better notification system. Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open. Each card move or addition re...
 

Comparisons

 

Overview

 

Sample Customers

Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Asana vs. Trello and other solutions. Updated: June 2025.
857,585 professionals have used our research since 2012.