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BMC Remedy vs Ivanti Asset Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Remedy
Ranking in IT Asset Management
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
34
Ranking in other categories
License Management (1st)
Ivanti Asset Manager
Ranking in IT Asset Management
18th
Average Rating
3.0
Reviews Sentiment
4.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the IT Asset Management category, the mindshare of BMC Remedy is 5.0%, down from 7.2% compared to the previous year. The mindshare of Ivanti Asset Manager is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

ArbenKlaiqi - PeerSpot reviewer
Impact modeling boosts service mapping efficiency with great technical support
The biggest benefit in my area is impact modeling. Impact modeling helps to map a service that has different applications in it, with those applications having interdependencies with each other. When changes, incidents, problems, and so on occur, it will show exactly where the issue is, helping you to find the root cause much faster. This helps all organizations reduce their mean time to resolution.
reviewer1114818 - PeerSpot reviewer
Provides limited scalability, and systems do not synchronize properly
I use the platform to track IT assets, including who they belong to and their current status I do not find the product beneficial. It has ongoing issues and does not meet my expectations. The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The discovery feature of BMC Remedy has been very valuable."
"The toolset is mature, easily integrable with various technologies due to its maturity, and has great scalability."
"The solution offers some very good features."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The service management features are beneficial – very good."
"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."
"The product has excellent support for remote and hybrid environments."
"BMC Remedy is very stable and scalable, making it a valuable tool for our support team."
"The solution is easy to setup."
"The product's stability in terms of uptime is generally good; it is always operational."
 

Cons

"The desktop technicians face some challenges with the solution."
"The solution is very expensive."
"The initial setup of BMC Remedy Asset Management was complex."
"Maybe the network automation aspects need improvement."
"The upgrade process could be better. It would be a good improvement."
"The interface is obsolete."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"Continuous improvement is recommended."
"The synchronization between the ITAM and Neurons should be restored."
"Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices."
 

Pricing and Cost Advice

"BMC Remedy is worth its price."
"BMC should decrease the pricing further."
"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."
"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
"The pricing is on the expensive side."
"The tool is expensive."
"With the product, you can either go for a yearly or a perpetual licensing model."
"The solution is reasonably priced."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
12%
Financial Services Firm
11%
Government
10%
Leisure / Travel Company
24%
Computer Software Company
14%
Financial Services Firm
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...
What is your primary use case for BMC Remedy Asset Management?
BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.
What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
What needs improvement with Ivanti Asset Manager?
The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additi...
 

Also Known As

Remedy Asset Management
No data available
 

Overview

 

Sample Customers

Scripps Networks
Information Not Available
Find out what your peers are saying about BMC Remedy vs. Ivanti Asset Manager and other solutions. Updated: June 2025.
856,278 professionals have used our research since 2012.