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Datadog vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations experienced diverse returns with Datadog, reporting time savings, reduced blindspots, enhanced visibility, integration benefits, and efficiency improvements.
Sentiment score
7.7
LogicMonitor improved cost savings, operational efficiencies, downtime, resource allocation, alert management, productivity, and customer satisfaction with advanced insights and tool consolidation.
 

Customer Service

Sentiment score
7.3
Datadog customer service is responsive and professional, offering proactive support despite occasional delays in their ticket system.
Sentiment score
7.9
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
 

Scalability Issues

Sentiment score
7.6
Datadog scales efficiently with diverse technologies, though rising costs and limited API capabilities remain concerns for some users.
Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
 

Stability Issues

Sentiment score
8.0
Datadog offers reliable performance with minimal downtime, resolving integration issues promptly and maintaining consistent uptime even during peak traffic.
Sentiment score
8.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
 

Room For Improvement

Datadog struggles with performance, usability, and cost issues, requiring improvements in integration, documentation, and user interface.
LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
There should be a clearer view of the expenses.
 

Setup Cost

Datadog's pricing model is flexible yet can be costly, requiring careful planning to optimize its comprehensive features and avoid surprises.
LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
The setup cost for Datadog is more than $100.
 

Valuable Features

Datadog excels in integration, monitoring, and data visualization, enhancing system reliability and efficiency with seamless AWS synchronization.
Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
The technology itself is generally very useful.
 

Categories and Ranking

Datadog
Ranking in Application Performance Monitoring (APM) and Observability
1st
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
2nd
Ranking in Container Monitoring
2nd
Ranking in Cloud Monitoring Software
2nd
Ranking in AIOps
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
Log Management (3rd), Cloud Security Posture Management (CSPM) (6th)
LogicMonitor
Ranking in Application Performance Monitoring (APM) and Observability
28th
Ranking in Network Monitoring Software
22nd
Ranking in IT Infrastructure Monitoring
22nd
Ranking in Container Monitoring
7th
Ranking in Cloud Monitoring Software
18th
Ranking in AIOps
12th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of Datadog is 5.6%, down from 6.9% compared to the previous year. The mindshare of LogicMonitor is 2.2%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.
Manish Bansod - PeerSpot reviewer
A feature-packed solution with excellent stability and a notification system
LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor. But we are still exploring more and do not have detailed training in LogicMonitor. Moreover, the deployment process needs improvement. The thing is the deployment or whatever the standard deployment should be implemented here. That is not fine-tuning. In my personal opinion, for workflow automation and other stuff, we have Python or scripting knowledge, and that part is very tricky. Whenever we try to call the service or the LogicMonitor team, and we open a ticket, it is chargeable. In future releases, we would like to see a configuration backup manager. A feature that automatically backups the device configuration will help us. So, instead of going with another third-party tool, this will be good.
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Comparisons

 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Datadog vs. LogicMonitor and other solutions. Updated: May 2025.
856,856 professionals have used our research since 2012.