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Huntress Managed EDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR offers seamless deployment, reduces costs, improves security, and provides high ROI with efficient threat detection.
Sentiment score
7.8
SentinelOne Vigilance enhances security against ransomware, offering adaptability and notable ROI, with users praising its effectiveness and reliability.
For the overall return on investment, both time and money, I would say it is a full 20.
 

Customer Service

Sentiment score
8.3
Huntress Managed EDR support is praised for its responsive, proactive team, offering exceptional, personalized assistance and timely problem resolution.
Sentiment score
7.1
SentinelOne Vigilance support is responsive and effective, with high customer satisfaction and 24/7 assistance, despite complex issue improvements.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Their support team is excellent.
I would rate the actual technical support from SentinelOne Vigilance a nine.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR offers scalable, flexible deployment and management for diverse organizations with its robust cloud-based infrastructure.
Sentiment score
8.4
SentinelOne Vigilance is highly scalable, adaptable for all business sizes, supporting global enterprises with effective resource distribution and licensing.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
 

Stability Issues

Sentiment score
8.4
Huntress Managed EDR is praised for its stable, reliable performance, minimal issues, and lightweight system impact by users.
Sentiment score
8.4
SentinelOne Vigilance is highly stable and reliable, with minor issues, praised for smooth automated features and dependable operation.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
I find it absolutely stable.
 

Room For Improvement

Huntress Managed EDR needs better reporting, interface, integration, API, and XDR features, plus Mac, Linux, and RMM support.
SentinelOne Vigilance needs better integration, mobile support, pricing, AI features, forensics, documentation, and performance improvements with reduced false positives.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
 

Setup Cost

Huntress Managed EDR offers competitive pricing, straightforward licensing, and cost-effective service, appealing to small and midsize enterprises.
SentinelOne Vigilance is seen as valuable for its protection and deployment ease, though add-ons may increase costs.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
The pricing, licensing, and setup costs in general are quite affordable.
 

Valuable Features

Huntress Managed EDR provides 24/7 threat detection, easy integration, automated remediation, and responsive SOC support for SMBs.
SentinelOne Vigilance offers advanced protection with scalability, real-time monitoring, low resource usage, and comprehensive threat insights through Storyline technology.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
33
Ranking in other categories
Endpoint Detection and Response (EDR) (7th)
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 10.8%, up from 8.1% compared to the previous year. The mindshare of SentinelOne Vigilance is 6.6%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
Rahul Kate - PeerSpot reviewer
Improved efficiency with automated pricing and streamlined console
We are based in India, and we need to have these resources. We use it with smaller teams on security, leveraging expertise from SentinelOne The most valuable functions are automated pricing and ensuring the console is clean.  Additionally, it helps complete RC tasks and get the right information…
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
Educational Organization
25%
Computer Software Company
14%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
I would request that they make it an agent for Linux because we need it on Linux.
What is your primary use case for Huntress?
I use Huntress Managed EDR for my Windows computers. I use a lot of Linux for my personal activities, but I have Windows computers for some people who work with me, and I keep it on those. I have c...
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
Price could be a factor since, with a lot of add-ons, the cost becomes high.
What needs improvement with SentinelOne Vigilance?
They've been adding a lot of products and technologies to their stack. I honestly don't have any specific improvements to suggest.
 

Overview

 

Sample Customers

Information Not Available
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about Huntress Managed EDR vs. SentinelOne Vigilance and other solutions. Updated: April 2025.
856,278 professionals have used our research since 2012.