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Trend Micro Deep Security vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Trend Micro Deep Security users report financial benefits through cost savings, improved security, enhanced efficiency, and significant returns.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working.
It adds value by providing centralized control over servers and endpoints.
 

Customer Service

Sentiment score
8.2
Trend Micro Deep Security support is praised for responsiveness and expertise, but complex cases sometimes experience delays.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
They have very professional engineers, and they often respond effectively.
Their technical support is top-notch.
Trend Micro's technical support is delayed in responding at times, while at other times, the response is fast.
 

Scalability Issues

Sentiment score
7.7
Trend Micro Deep Security is praised for scalable, flexible licensing, accommodating diverse needs, including cloud options, despite occasional challenges.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
Trend Micro Deep Security is highly scalable.
In most organizations, they are using a mix of these security solutions.
 

Stability Issues

Sentiment score
7.6
Trend Micro Deep Security is highly stable and reliable, though minor deployment and configuration issues may occasionally occur.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
We believe that software works fine until it is patched, managed, or monitored by the IT teams.
Trend Micro Deep Security is very stable and provides protection at all times without issues.
 

Room For Improvement

Trend Micro Deep Security needs improved integration, interface, pricing, support, and advanced features like automation and cloud compatibility.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
Additionally, the product is overpriced, which makes it difficult to sell to many customers.
Microsoft provides ATP solution in their Defender, that not only filters the emails but also detects spam and malware in attachments, and it provides security for SharePoint solution, Teams, and other products available on the cloud.
The user interface could be more user-friendly, as navigation sometimes requires familiarity with the console.
 

Setup Cost

Trend Micro Deep Security offers varied pricing, competitive for some but cited as costly by others compared to competitors.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.
Trend Micro Deep Security is considered overpriced, which poses a challenge in selling it to many customers.
The pricing is moderate, not expensive or very cheap.
 

Valuable Features

Trend Micro Deep Security excels with agentless deployment, integrations, and comprehensive security features, earning high user satisfaction.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
It is well-suited for state government customers who require a complete sense of security.
It provides alerts on suspicious activities, and anti-malware protection helps by detecting and mitigating threats through real-time alerts.
For threat detection, they use heuristic behavior detection, and sometimes, if they think there is a sort of attack which is new, they alert you, and they detect and show where the attack is coming from.
 

Categories and Ranking

Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
91
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (6th)
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Endpoint Protection Platform (EPP) (22nd), Security Incident Response (1st), Endpoint Detection and Response (EDR) (17th), Ransomware Protection (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Trend Micro Deep Security is designed for Virtualization Security and holds a mindshare of 40.3%, down 44.1% compared to last year.
VMware Carbon Black Endpoint, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.6% mindshare, down 2.5% since last year.
Virtualization Security
Endpoint Protection Platform (EPP)
 

Featured Reviews

Nadeem Syed - PeerSpot reviewer
Offers sandboxing unit and virtual patch management, stop all the vulnerabilities and exploits
It's a good product. It's taken the majority of the market share in Pakistan from any other product; the major feature of Deep Security is its virtual patching management, which they download on the cloud. They stop all the vulnerabilities and exploits as long as you don't download all the updates and install them physically on the servers. So, in that sense, it is a very good product. And we've been selling it for a long time; it's been four to five years. And we have a lot of customers for it. Trend Micro Deep Security has a sandboxing unit, which is one of the major features that actually gives you a chance to detect any kind of threat in your network or on your servers. Also, if users truly want to secure their network and the servers, they may want to use XDR as well, which has all these features we just discussed.
KarthikR1 - PeerSpot reviewer
The solution has an easy setup but needs to mature on cloud environment security
The maturity of the Kubernetes security is absent in Carbon Black CB Defense. The solution has to mature on container security and a lot of cloud environment security. Security is available only for Windows, while security for Linux and Mac is not very strong. The deadlock issue causes me to put more effort into installing an upgrade. The numerous issues with the environment of the product solution should be addressed. Work orders are taking more than two months to get resolved. There's been one issue open for two months, and the solution they gave is being implemented step by step. Still, it is not meeting the requirements and breaking the system. Hence, our business is completely disturbed.
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Top Industries

By visitors reading reviews
Educational Organization
31%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Deep Security
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Trend Micro, Sophos, Bitdefender and others in Virtualization Security. Updated: May 2025.
856,807 professionals have used our research since 2012.