- The ability to write back to a Microsoft multidimensional cube
- Using workflows with accept/decline function and automate data management
- Flexibility: Prophix's metadata is stored in a SQL server database and can be edited freely
- Security: Being able to give users very specific availability in the program such as specific dimension members
Business Intelligence Consultant at a tech services company with 51-200 employees
Microsoft multidimensional cubes has several disadvantages in write back solutions which results in poor performance. Client installation and updating is really easy.
What is most valuable?
How has it helped my organization?
When implemented in customers' environments we see budget and economic reporting is greatly improved because of automation and naturally more interest in key performance indicators.
What needs improvement?
Being able to work on Microsoft tabular cubes or perhaps your own technology. The Microsoft multidimensional cubes does have several disadvantages in write back solutions which results in poor performance.
For how long have I used the solution?
I've used it for four years.
Buyer's Guide
Business Performance Management
May 2025

Find out what your peers are saying about PROPHIX, Workday, Planful and others in Business Performance Management. Updated: May 2025.
856,278 professionals have used our research since 2012.
What was my experience with deployment of the solution?
Deployment is fairly simple. A few steps are needed before the main installation, but the wizard that follows the software is easy to use. As mentioned before, Prophix uses SQL Server databases to store its metadata and also Cube data which makes it really flexible.
What do I think about the stability of the solution?
The software itself runs without issues, though Prophix is highly dependent on Microsoft multidimensional cube structure which can lead to critical errors. Overall Prophix does handle this fairly well and error handling is bearable.
What do I think about the scalability of the solution?
Again Prophix is dependent upon Microsoft multidimensional cubes which creates several problems with scalability. Prophix itself doesn't have any issues with this from what I'm aware of.
How are customer service and support?
Customer Service:
9/10 - Prophix is a Canadian company and doesn't have customer support in Denmark. The timezone difference makes live support difficult at times, but that's the only issue as the support is really good.
Technical Support:10/10.
Which solution did I use previously and why did I switch?
I haven't used a previous solution.
How was the initial setup?
As mentioned under deployment, Prophix is fairly simple to set up. The client gets installed by a web service which makes client installation and updating really easy.
What about the implementation team?
We sell the solution to customers.
What was our ROI?
With the proper consulting and deployment customers get a ROI that is medium to high. Though Prophix does require administrators who take care of workflows, updating reports and so on, from what we experience customers are, overall, satisfied with the performance improvement of their budget management.
What's my experience with pricing, setup cost, and licensing?
As a company who deliver Prophix as a solution, we don't have these kind of numbers.
Which other solutions did I evaluate?
We only work with solutions that use Microsoft solutions and Prophix is the only complete solution in it's category.
What other advice do I have?
Make sure your data quality is decent. Don't fill dimensions with over 1000 members. Keep your model simple and think it through before implementing it as you can't edit cubes when they first are made.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Financial Analyst at a insurance company with 501-1,000 employees
Mobile capabilities could be improved. Overall great ease of use, and it was easy to manipulate.
What is most valuable?
From a planning perspective, the budget templates were the most valuable. From a data analytics perspective, the ad hoc reporting features, the Prophix for Excel enhancements, and the ability to link data within different cubes were the most valuable features.
How has it helped my organization?
It completely revitalized the way my company did its reporting and analysis. Before Prophix, we completed all of our annual budgets using Excel templates. We struggled with version control issues and lacked a central place for our most accurate data to be housed. After implementing Prophix, we could automatically refresh all budget templates with current information.
What needs improvement?
I think the mobile capabilities could be improved. This was the one area that still needed enhancement.
For how long have I used the solution?
I used this product for two years.
What was my experience with deployment of the solution?
No issues encountered.
What do I think about the stability of the solution?
No issues encountered.
What do I think about the scalability of the solution?
No issues encountered.
How are customer service and technical support?
Customer Service:
We got timely responses to our help tickets and questions. Reps were usually happy to take control of our screen and really dive into the problems in real time.
Technical Support:9/10.
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
It was straightforward. We were told upfront what they would need from us (Chart of Account Mapping, Department Structure, IT Requirements, etc.) and within six weeks we were up and running.
What about the implementation team?
We used a vendor team. Our vendor team was very reliable and knowledgeable, it was a good team.
What was our ROI?
Words can’t express how much our company benefited from using this product.
- We saved hours from a reporting standpoint
- We greatly increased efficiency
- We enhanced our ability to do analysis and research
And I’m sure that these all resulted in numerous dollars saved.
What's my experience with pricing, setup cost, and licensing?
Original setup costs were around $70K. Outside of regular maintenance, our day-to-day cost was almost zero.
Which other solutions did I evaluate?
Yes, we also looked at Budget Maestro and Adaptive Planning. We liked the presentation and sales pitch from Prophix the most.
What other advice do I have?
If you are still using Excel for budgeting and reporting, this product will change your life and that of your company. Prophix is great software that is constantly improving. The company really seems to value customer feedback when deciding on enhancements for future versions as well.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Business Performance Management Report and find out what your peers are saying about PROPHIX, Workday, Planful, and more!
Updated: May 2025
Product Categories
Business Performance Management Financial Performance and Strategy Management Financial Close SoftwarePopular Comparisons
Oracle HFM
Adaptive Insights
OneStream XF
Planful
Sage Intacct
Vena
Solver BI360
Buyer's Guide
Download our free Business Performance Management Report and find out what your peers are saying about PROPHIX, Workday, Planful, and more!
Quick Links
Learn More: Questions:
- Is Board better than Anaplan as a Business Intelligence (BI) solution?
- What business performance management software do you recommend for a large enterprise?
- When evaluating Business Performance Management, what aspect do you think is the most important to look for?
- What are the most important metrics to track in business performance management?
- What are some of Profile Management's use cases?
- Why is Business Performance Management important for companies?