Amazon CloudWatch Reviews

Name: Amazon CloudWatch
Brand: Amazon Web Services (AWS)
Rating: 4.0 (46 reviews)

Vendor: Amazon Web Services (AWS)

4.0 out of 5

46 reviews
89% willing to recommend

244 followers

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What is Amazon CloudWatch?

Amazon CloudWatch is used for monitoring, tracking logs, and organizing metrics across AWS services. It detects anomalies, sets dynamic alarms, and automates actions to optimize cloud utilization, troubleshoot, and ensure service availability.

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Amazon CloudWatch is the #9 ranked solution in top Cloud Monitoring Software, #13 ranked solution in APM tools, and #13 ranked solution in Log Management Software. PeerSpot users give Amazon CloudWatch an average rating of 8.0 out of 10. Amazon CloudWatch is most commonly compared to Wazuh: Amazon CloudWatch vs Wazuh. Amazon CloudWatch is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 17% of all views.

Helped 856,278 peers since 2012

Featured Amazon CloudWatch reviews

Rahul Kundu

AWS Engineer at Abbott

We use CloudWatch for monitoring and logging. It helps us monitor our applications' performance, particularly in ensuring that every API hit returns a response within four seconds, which is our SLA. We also monitor invocation errors in Lambda and use CloudWatch alerts to notify us of any issues…

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Rohit Bhosale

Senior Software Engineer at Carnera

I use Amazon CloudWatch to check the log we have sent, ensuring it isn't blocked. That is the primary purpose I like its filtering capability and its ability to give the cyber engine insights. It's useful to analyze past data and compare it with recent activities. CloudWatch itself is fine. That…

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Rasanpreet Singh

Senior Consultant at Infosys

The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.

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Amazon CloudWatch mindshare

Product category:

As of June 2025, the mindshare of Amazon CloudWatch in the Cloud Monitoring Software category stands at 2.5%, down from 3.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Monitoring Software

PeerResearch reports based on Amazon CloudWatch reviews

Type	Title	Date
Category	Cloud Monitoring Software	Jun 11, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 11, 2025	Download
Comparison	Amazon CloudWatch vs Zabbix	Jun 11, 2025	Download
Comparison	Amazon CloudWatch vs Datadog	Jun 11, 2025	Download
Comparison	Amazon CloudWatch vs Azure Monitor	Jun 11, 2025	Download

Valuable Features

Amazon CloudWatch's most valuable features include integration with AWS for seamless operation, detailed real-time metrics, and easy configuration. Its strong analytics and logging capabilities enable effective infrastructure monitoring while offering granular data insights. Users appreciate its dashboard, event triggers, and robust alert system. The UI is user-friendly, supporting scalability and system-wide visibility. It efficiently manages alarms and notifications, allows task automation, and supports in-depth performance analysis without needing third-party tools.

"Amazon CloudWatch offers cost-saving advantages by being an inbuilt solution that requires no separate setup or maintenance for monitoring tasks."
"It's useful to analyze past data and compare it with recent activities."
"CloudWatch provides essential monitoring capabilities that integrate seamlessly with other AWS services."

Room for Improvement

Amazon CloudWatch requires enhancements in dashboard customization, log streaming, and search functionalities. Users find its pricing high, and the interface could be more user-friendly. There is a need for better integration with third-party tools and databases. Reporting and real-time data visualization need improvements. Machine learning and analytics capabilities could be enhanced, and many users desire more dynamic and flexible monitoring options. Integration challenges and the lack of seamless system compatibility are noted.

"Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage."
"Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features."
"Adding conditional expressions would enhance its functionality."

ROI

Many companies find Amazon CloudWatch beneficial for achieving detailed visibility and reducing manual monitoring costs, resulting in positive ROI. Its integration with tools like Airflow enhances usage for tasks such as monitoring RUM and notifications. Though some migrate, the cost-saving features of Amazon CloudWatch provide value by eliminating separate setup needs. While early-stage use might differ, overall experiences reflect a good return, especially when replacing manual and physical monitoring efforts.

Pricing

Amazon CloudWatch's pricing is primarily based on usage, making it adaptable but potentially costly as usage scales. Licensing typically ranges from $300 to $350 monthly, while some manage costs with AWS bundles. Though some users find it inexpensive, costs can rise notably for custom metrics and extensive data storage. Technical support fees can add to expenses, and the pay-as-you-go model requires careful monitoring to control costs.

"The tool is not expensive."
"The pricing is average."
"Amazon CloudWatch is a cheap solution."

Popular Use Cases

Amazon CloudWatch is primarily used for monitoring AWS instances and infrastructure. Organizations utilize it for tracking logs, managing metrics, and setting alerts for various AWS services. It aids in detecting anomalies, automating responses, and ensuring resource optimization. Users also rely on it for security monitoring, application performance, and log analysis. The platform integrates with other AWS services for comprehensive monitoring, helping users gain operational insights and improve reliability and performance of their environments.

Service and Support

Amazon CloudWatch customer service and support are generally rated positively. Users appreciate the availability of support staff and solution architects. AWS offers tiered support packages affecting response times and access levels. Premium packages provide faster assistance, though some variability in engineer knowledge and response times is reported. Users benefit from AWS documentation, reducing the need for direct contact, but some report that accessing support can be cumbersome. Customer service is noted for responsiveness and knowledgeable engineers.

Deployment

Amazon CloudWatch's initial setup is generally seen as simple and straightforward. Many users find it easy to deploy, often taking only minutes or a few days. Complexity may vary with integration and the scale of the environment. Some mention a lack of complexity for smaller setups, while larger enterprises may require more effort. Guidance, documentation, and tools available make the process accessible, with some mentioning a bit of learning needed for custom configurations.

Scalability

Amazon CloudWatch is regarded as highly scalable. Users report seamless performance for various team sizes, from a few individuals to over 10,000 users. The infrastructure supports both small and large organizations without noticeable slowdowns. Many rate its scalability between seven and ten out of ten, indicating its robust capability to handle log volumes and user demands effectively. The support for scalable alarm features contributes to its positive reception in diverse settings.

Stability

Amazon CloudWatch enjoys positive feedback for its stability with minimal issues of bugs, crashes, or glitches. Users appreciate its high availability rate and reliable performance. Despite some lag in data appearance and occasional logging delays, CloudWatch remains stable, with stability ratings ranging up to ten out of ten. However, there are mentions of minor slowness when running agents on machines with low capacity, requiring supplementary monitoring tools for specific applications.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Amazon CloudWatch Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

15%

Manufacturing Company

Real Estate/Law Firm

Healthcare Company

Government

University

Comms Service Provider

Media Company

Educational Organization

Retailer

Legal Firm

Energy/Utilities Company

Transportation Company

Insurance Company

Non Profit

Outsourcing Company

Construction Company

Consumer Goods Company

Aerospace/Defense Firm

Performing Arts

Hospitality Company

Recreational Facilities/Services Company

Recruiting/Hr Firm

Marketing Services Firm

Pharma/Biotech Company

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Learn more about Amazon CloudWatch

Organizations leverage Amazon CloudWatch for collecting and analyzing logs, triggering alerts, and profiling application performance. It's also employed for monitoring bandwidth, virtual machines, Lambda functions, and Kubernetes clusters. Valuable features include seamless integration with AWS, real-time data and alerts, detailed metrics, and a user-friendly interface. It provides robust monitoring capabilities for infrastructure and application performance, log aggregation, and analytics. Users appreciate its scalability, ease of setup, and affordability. Additional key aspects are the ability to create alarms, dashboards, and automated responses, along with detailed insights into system and application health. Room for improvement includes dashboards and UI enhancements for better visualization and customizability, log streaming speed, advanced machine learning and reporting capabilities, pricing, and integration with non-AWS services and databases. Users also seek more real-time monitoring and comprehensive application performance features, and simpler alerts and configuration processes.

What are the most important features?

Seamless integration with AWS: Ensures smooth operation with AWS services.
Real-time data and alerts: Provides immediate insights and notifications.
Detailed metrics: Offers in-depth data on infrastructure and application performance.
Scalability: Supports growing needs with ease.
Ease of setup: Quick and straightforward installation.
Affordability: Cost-effective monitoring solution.
Alarms and dashboards: Customizable alerts and visual insights.
Automated responses: Facilitates automatic actions based on set criteria.
System and application health insights: Delivers comprehensive health reports.

What benefits and ROI can users expect?

Optimized cloud utilization: Ensures efficient use of resources.
Improved troubleshooting: Identifies and resolves issues quickly.
Enhanced service availability: Keeps services running smoothly.
Effective log analysis: Provides valuable insights from collected logs.
Performance profiling: Assesses and optimizes application performance.
Scalable monitoring: Adapts to growing business needs.

Amazon CloudWatch is implemented across a range of industries, including technology, finance, healthcare, and retail. Technology firms use it to monitor application performance and traffic, while financial organizations leverage it for ensuring compliance and system reliability. Healthcare entities rely on it for maintaining service availability and monitoring data flow, and retail companies utilize it for tracking customer interactions and optimizing server usage.