Fortinet FortiSIEM Reviews

Organizations report receiving a return on investment from Fortinet FortiSIEM. They use it to serve clients and observe positive security outcomes. Some entities view it as a business cost without revenue tracking, yet many customers express satisfaction, continuing to pay for services and recognizing its value.

Fortinet FortiSIEM's pricing and licensing are perceived as competitive, though it varies across markets and industries. The solution offers both perpetual and subscription licenses, with pricing based on events per second (EPS), making it affordable compared to competitors like Splunk and QRadar. Some users find it expensive, particularly when sourcing data from multiple devices, while others appreciate its cost-effectiveness and flexibility. Additional costs for modules, support, and cloud infrastructure may apply, affecting overall expenses. Discounts are commonly available, making it attractive to many enterprises.

• "If one is cheap and ten is expensive. I rate the tool's price as an eight out of ten. Compared with Splunk or Oracle, Fortinet is cheap."
• "The tool is really expensive. For what the tool does for our team, the price is fair."
• "Fortinet FortiSIEM is not an expensive solution."

Fortinet FortiSIEM is primarily utilized for network security monitoring, incident detection, and log analysis. Various organizations leverage it for real-time threat detection, log correlation, and user behavior analytics. It supports infrastructure monitoring, performance analysis, and compliance reporting. Frequent use cases include integrating with firewalls, handling malware detection, and managing security events across cloud and on-premise environments. Additionally, companies utilize Fortinet FortiSIEM for managing alerts and enhancing overall security posture.

Fortinet FortiSIEM's customer service is generally positive, though some users express dissatisfaction with the payment process. Technical support is knowledgeable and helpful, but response times and accessibility can be inconsistent, leading some to seek alternative solutions. Support quality varies; while many report quick responses and knowledgeable staff, others face delays. There's room for improvement in communication and efficiency. Many appreciate the support team's proficiency, though some experience challenges with ticket management and responsiveness.

Fortinet FortiSIEM's initial setup is generally seen as straightforward, especially with the availability of guides and support. However, users mention that configuration can be complex due to custom requirements and integration with various systems. The installation phase may vary in duration based on network size and resources needed. Initial complexity often arises from a lack of familiarity, but as users gain experience, the process becomes significantly easier.

Fortinet FortiSIEM is recognized for its robust scalability, allowing entities to scale efficiently. Many users find it highly scalable with minimal challenges, while some note potential issues related to architecture and licensing. The system's ease of adding workers and collectors enhances scalability. While many users have successfully scaled with Fortinet FortiSIEM, a few face challenges with meeting high demands or expanding due to costs. Despite this, it is rated positively for its overall flexibility.

Fortinet FortiSIEM demonstrates stable performance, though some experienced bugs and issues during updates. Most found it reliable, citing minimal crashes and solid uptime. Occasionally, minor bugs and user interface issues emerged, but support was responsive. Frequent updates were vital for maintaining stability. Many rated stability highly, with scores from 7.5 to 10. Initial minor lags reduced as users became more familiar with the platform. Installation by Fortinet's team contributed to better stability outcomes.